Philosophy of HCM

Realize World-Class “Enriched Society”

We believe “Global Standard” is the key to break through the limit of services for seniors. Japan is one of the major aging societies in the world, but unfortunately there are not much seniors who are living an “Independent, Resourceful and Happy” life. With a management team from various industrial background with successful achievements, HCM aims to provide optimal solution for seniors based on best practices in the world. The company aims to achieve an “Enriched Society” by providing services that meet global standard..

We believe that seniors are opting for “Vitality,” and it could be achieved only through listening to their needs, understanding their values and thinking together. Our staff training programs and services are built around this “Vitality” concept to realize “Independent, Resourceful and Happy” senior life.

Our Asset Is The Staff Who generates “Vitality”

We are the venture company that values “Capacity, Individuality, Independence and Creativity” of our staff. Under the motto of “Exerting One’s Best” and “Achieving Self Fulfillment,” we hire staff and pursue our goals.

Through working with a management team from diverse industrial background and who have successful achievements, our staff puresues his/her own personal growth and individual challenges.

Management team supports our staff both formally and informally to help them pursue their dreams and happiness.

Credo of HCM Staff

Five Credos To Realize “Enriched Society” Through Global
Standard Services And Pursuit Of Self Fulfillment Of Our Staffl

Deliver electrifying performance

We strive for exerting our best to realize “Enriched Society” through daily operation by providing our constituents with electrifying performances.

Prioritizing staff

We prioritize individuality of our staff and synchronize with company goals. In order to achieve such objective, we pursue performance beyond our goals.

See through customers’ perspective

In order to achieve maximum customer satisfaction, we interface with our customers with thoughtfulness and passion beyond providing independence and dignity to their lives. We recognize that revenue and profit are the results of our customers’ evaluation towards our services. If those are insufficient, we deem that there is deficiency, address issues, identify root cause and do our best to resolve without any excuses.

Exert professionalism

We recognize that we receive salaries not because we fulfill our duties but because we make impossible possible. We do not blame our colleagues, the company and its system concerning issues and failures. We strive to resolve issues and failures within our own capacity. We recognize seriously that it is our social responsibility to achieve our mission, and failure to achieve would affect others negatively. We realize that we could not give up pursuit of our mission incomplete, and shall pursue to the end.

Pursue global standard

We will pursue the best in mind and skill as if we are aiming Olympic medals. We believe that we must be within the top 3 in the world or otherwise we are worthless. If there are others whom we believe to be better, we shall struggle to exceed them.